Shipping policy

At Sukar (سكر), we are committed to delivering your favorite Swedish candies quickly and efficiently. Please review our shipping policy to understand how we handle orders, delivery times, and costs.

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1. Order Processing

• All orders are processed within 1–3 business days after payment is received (excluding weekends and holidays).
• You will receive an email confirmation with tracking details once your order has been shipped.

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2. Shipping Rates

Shipping rates are calculated at checkout based on your location and the total weight of your order. We aim to provide affordable shipping options for all customers.

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3. Shipping Locations

We currently ship to the following regions:

• United States of America

If your location is not listed at checkout, please contact us at shop@sukarco.com for assistance.

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4. Delivery Times

Estimated delivery times vary by location:

• Domestic Shipping:  3–7 business days

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or other unforeseen circumstances.

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5. Customs and Import Taxes

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. Sukar (سكر) is not responsible for delays caused by customs processes.

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6. Shipping Restrictions

Due to shipping regulations, we are unable to ship certain items to specific regions. Please check with your local regulations if you are unsure whether a product can be shipped to your location.

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7. Lost or Delayed Shipments

If your order is delayed or lost, please contact us at shop@sukarco.com. We will work with the shipping carrier to resolve the issue promptly.

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8. Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at checkout. Sukar (سكر) is not responsible for failed deliveries due to incorrect or incomplete addresses.